Privacy Policy – How 7000bd Handles Your Personal Data

1 Introduction

7000bd ("we", "us", "our") is committed to protecting the privacy of everyone who uses the 7000bd platform. This Privacy Policy describes how we collect, use, store, share, and protect personal data in connection with our online casino, sports betting, and related services available at 7000bd.im.

This policy applies to all registered users of the platform, including players based in Bangladesh who use bKash, Nagad, Rocket, or Upay to fund their accounts. It also applies to visitors who browse the site without registering. By using the platform in any capacity, you acknowledge that you have read and understood this policy.

If you have questions about any aspect of this policy, please contact us at: [email protected]

2 Personal Data We Collect

When you register and use the 7000bd platform, we may collect the following categories of personal data:

We do not knowingly collect personal data from individuals under the age of 21. If we discover that data has been collected from a person below this age threshold, the account will be closed and the data deleted promptly.

3 How We Collect Your Data

7000bd collects personal data through the following methods:

• Direct interactions: Data you provide when you register an account, complete the identity verification process, make a deposit or withdrawal, contact our support team, or respond to a promotion.
• Automated technologies: As you interact with the platform, we automatically collect technical data via cookies, server logs, and similar tracking technologies embedded in the site.
• Third-party providers: We may receive data from identity verification services, payment processors (including mobile banking partners), fraud detection agencies, and analytics providers engaged by 7000bd to support platform operations.
• Publicly available sources: In limited circumstances related to fraud prevention or compliance checks, we may cross-reference data against publicly available sources.

4 Cookies and Tracking Technologies

The 7000bd platform uses cookies and similar technologies to improve user experience, maintain session security, and gather anonymised analytics about how the site is used. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Necessary for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit. Without these, core features such as account access and game play would not work.
• Analytics cookies: Help us understand how players navigate the site, which games are most popular, and how long users typically spend on each section. This data is aggregated and anonymised.
• Preference cookies: Remember your in-platform settings and preferences to personalise your experience on return visits.
• Security cookies: Used to detect and prevent fraudulent login attempts and other suspicious activity.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the platform. We do not use third-party advertising cookies or behavioural targeting networks.

5 How We Use Your Personal Data

7000bd uses the personal data we hold about you for the following lawful purposes:

• Account management: To create, maintain, and administer your player account, including processing deposits, withdrawals, and game play.
• Identity verification: To confirm your identity and age (21+) as required before withdrawals can be processed or bonus offers activated.
• Payment processing: To facilitate transactions through bKash, Nagad, Rocket, and Upay and to maintain accurate financial records.
• Fraud prevention and security: To monitor for suspicious account activity, detect collusion, identify potential money laundering, and protect both the platform and its users from harm.
• Legal compliance: To meet any applicable legal, regulatory, or law enforcement obligations that require us to retain or disclose certain data.
• Customer support: To investigate and respond to account queries, complaints, and technical issues submitted to our support team.
• Platform improvement: To analyse aggregate usage patterns and improve the performance, security, and content of the 7000bd platform.
• Responsible gaming: To monitor gambling behaviour for signs of problem gambling and to apply self-imposed limits or exclusions requested by the account holder.
• Service communications: To send you transactional messages about your account, such as deposit confirmations, withdrawal updates, and security alerts. We do not send unsolicited marketing messages without your explicit consent.

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individual users, except where required for fraud prevention and legal compliance purposes.

6 Sharing Your Personal Data

7000bd does not sell your personal data. We share data only with carefully selected third parties in the following circumstances:

• Payment processors: Your mobile wallet details are shared with bKash, Nagad, Rocket, and Upay solely to facilitate deposit and withdrawal transactions.
• Identity verification providers: We engage specialist services to verify the authenticity of documents submitted during KYC (Know Your Customer) checks.
• Game providers: Platform game providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe may receive anonymised session data necessary to deliver their games. These providers do not receive your contact or financial details.
• Fraud prevention agencies: Aggregated risk signals may be shared with fraud detection services to protect the platform and its users.
• Legal authorities: Where required by a valid court order, law enforcement request, or applicable legal obligation, we may disclose personal data to the relevant authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All third parties engaged by 7000bd are required to handle your personal data securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection standards.

7 Data Retention

7000bd retains personal data for as long as necessary to fulfil the purposes for which it was collected and to meet our legal obligations. Specific retention periods are as follows:

• Active accounts: Personal data is retained for the full duration of your account relationship with 7000bd.
• Closed accounts: Following account closure, we retain identity, financial, and transaction records for a minimum of five years to comply with anti-money laundering and financial record-keeping obligations.
• Support correspondence: Records of support interactions are retained for up to three years from the date of last contact.
• Technical and analytics data: Anonymised or aggregated technical data may be retained indefinitely for platform improvement purposes, as it cannot be linked back to individual users.

Once the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that prevents reconstruction.

8 Data Security

7000bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive account credentials and financial identifiers.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security assessments and monitoring of platform infrastructure.
• Two-factor authentication options available to all account holders for additional login security.

While we take every reasonable precaution, no method of electronic storage or transmission over the internet is entirely secure. You also have a responsibility to protect your own account by keeping your login credentials confidential and logging out of the platform when using shared devices.

In the event of a data breach that poses a risk to your rights and freedoms, 7000bd will notify affected users promptly and take immediate steps to contain and remediate the incident.

9 Your Privacy Rights

As a user of the 7000bd platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of all personal data 7000bd holds about you. We will respond to such requests within a reasonable period.
• Right to rectification: If any data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: Subject to legal retention obligations, you may request that we delete your personal data when your account is permanently closed and there is no longer a lawful basis for retaining it.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us directly.
• Right to withdraw consent: Where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests where you believe your rights and freedoms override those interests.

To exercise any of these rights, contact the 7000bd support team at: [email protected]. We may need to verify your identity before acting on a request. We aim to respond to all privacy rights requests within 30 days.

10 Minors and Age Restriction

The 7000bd platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from anyone under the age of 21. If we become aware that personal data belonging to a person under 21 has been collected, we will immediately close the associated account, delete the data, and reverse any transactions where possible.

If you believe that a minor has registered an account on the platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.

11 Third-Party Services

The 7000bd platform integrates with third-party services — including game providers, payment processors, and analytics tools — that operate under their own independent privacy policies. 7000bd is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service that you interact with directly.

We do not embed third-party social media plugins, external advertising networks, or tracking pixels that are unrelated to the direct operation of the 7000bd platform.

12 Changes to This Privacy Policy

7000bd reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will notify registered users via the email address associated with their account. The "Last updated" date at the top of this document will always reflect the most recent revision.

We encourage you to review this page periodically to remain informed about how we protect your data. Your continued use of the platform after a policy update constitutes acceptance of the revised terms.

For any questions or concerns about this Privacy Policy, please write to us at: [email protected]